Plaza Premium Group, a leading provider of airport hospitality services, is committed to improving the travel experience for North American travelers as they resume their journeys. Recent data from Skift’s Travel Tracker report indicates that 45 percent of Americans traveled in December, with nearly six percent of trips being international, marking the highest rate since the start of the pandemic. Plaza Premium Group’s own data shows a steady month-over-month growth in bookings for lounges, Aerotel accommodations, and meet & greet services. This growth reflects the importance of convenience and premium services throughout the travel journey, a trend that is expected to continue into 2022.
Stuart Vella, the Vice President of Business Development for North America at Plaza Premium Group, acknowledges the evolving needs and expectations of travelers and the industry during the pandemic. He emphasizes the growing interest in adding lounge and premium services to the travel experience. Plaza Premium Group has been actively consolidating resources and efforts to meet the demand and distribution needs of the market through partnerships and organic growth. In Canada, Plaza Premium Lounges have experienced a 20 percent growth, while both Plaza Premium Lounges and ALLWAYS Meet and Greet services in the United States have seen over 60 percent growth in the last quarter. These figures, combined with an increase in international travel, indicate a positive shift towards recovery in the North American market.
Plaza Premium Group has expanded its independent lounge presence in North America throughout the pandemic and is well-positioned to meet the rising demand. In 2020, the first Plaza Premium Lounge in the United States opened at Dallas Fort Worth International Airport (DFW), and in 2021, strategic partnerships led to lounge openings at JFK, Boston, San Francisco, and Washington D.C. In 2022, Plaza Premium Group plans to further expand its network in the Americas, with additional lounges and airport hospitality services in cities such as Boston, Chicago, Denver, Houston, Newark, and Orlando. Notably, Plaza Premium Lounge expanded at Toronto Pearson International Airport (YYZ) with the Landmark Lounge and the new Concept Lounge, which is the largest independently owned lounge in North America. These lounges offer an inclusive airport hospitality experience for all travelers, providing immediate accessibility without requiring a credit card, airline affiliation, or loyalty program. The response from consumers has been significant, with DFW experiencing a quarterly growth of 106 percent in bookings.
Plaza Premium Group has also introduced services that cater to the current behavior, values, and concerns of travelers. The launch of ALLWAYS airport meet & greet services at DFW and YYZ is aimed at reducing stress throughout the airport journey, offering assistance with arrivals, fast-track services, porter service, lounge access, and transportation escort. Wellbeing Ambassadors stationed at each location ensure that health and safety guidelines are strictly followed. As part of enhanced hygiene measures, self-serve counters offer freshly made, pre-portioned, and pre-packaged food items.
Overall, Plaza Premium Group is dedicated to providing a seamless and premium airport experience for North American travelers, with a focus on convenience, comfort, and safety.
Plaza Premium Group, a leading provider of airport hospitality services, is committed to improving the travel experience for North American travelers as they resume their journeys. Recent data from Skift’s Travel Tracker report indicates that 45 percent of Americans traveled in December, with nearly six percent of trips being international, marking the highest rate since the start of the pandemic. Plaza Premium Group’s own data shows a steady month-over-month growth in bookings for lounges, Aerotel accommodations, and meet & greet services. This growth reflects the importance of convenience and premium services throughout the travel journey, a trend that is expected to continue into 2022.
Stuart Vella, the Vice President of Business Development for North America at Plaza Premium Group, acknowledges the evolving needs and expectations of travelers and the industry during the pandemic. He emphasizes the growing interest in adding lounge and premium services to the travel experience. Plaza Premium Group has been actively consolidating resources and efforts to meet the demand and distribution needs of the market through partnerships and organic growth. In Canada, Plaza Premium Lounges have experienced a 20 percent growth, while both Plaza Premium Lounges and ALLWAYS Meet and Greet services in the United States have seen over 60 percent growth in the last quarter. These figures, combined with an increase in international travel, indicate a positive shift towards recovery in the North American market.
Plaza Premium Group has expanded its independent lounge presence in North America throughout the pandemic and is well-positioned to meet the rising demand. In 2020, the first Plaza Premium Lounge in the United States opened at Dallas Fort Worth International Airport (DFW), and in 2021, strategic partnerships led to lounge openings at JFK, Boston, San Francisco, and Washington D.C. In 2022, Plaza Premium Group plans to further expand its network in the Americas, with additional lounges and airport hospitality services in cities such as Boston, Chicago, Denver, Houston, Newark, and Orlando. Notably, Plaza Premium Lounge expanded at Toronto Pearson International Airport (YYZ) with the Landmark Lounge and the new Concept Lounge, which is the largest independently owned lounge in North America. These lounges offer an inclusive airport hospitality experience for all travelers, providing immediate accessibility without requiring a credit card, airline affiliation, or loyalty program. The response from consumers has been significant, with DFW experiencing a quarterly growth of 106 percent in bookings.
Plaza Premium Group has also introduced services that cater to the current behavior, values, and concerns of travelers. The launch of ALLWAYS airport meet & greet services at DFW and YYZ is aimed at reducing stress throughout the airport journey, offering assistance with arrivals, fast-track services, porter service, lounge access, and transportation escort. Wellbeing Ambassadors stationed at each location ensure that health and safety guidelines are strictly followed. As part of enhanced hygiene measures, self-serve counters offer freshly made, pre-portioned, and pre-packaged food items.
Overall, Plaza Premium Group is dedicated to providing a seamless and premium airport experience for North American travelers, with a focus on convenience, comfort, and safety.
Plaza Premium Group, a leading provider of airport hospitality services, is committed to improving the travel experience for North American travelers as they resume their journeys. Recent data from Skift’s Travel Tracker report indicates that 45 percent of Americans traveled in December, with nearly six percent of trips being international, marking the highest rate since the start of the pandemic. Plaza Premium Group’s own data shows a steady month-over-month growth in bookings for lounges, Aerotel accommodations, and meet & greet services. This growth reflects the importance of convenience and premium services throughout the travel journey, a trend that is expected to continue into 2022.
Stuart Vella, the Vice President of Business Development for North America at Plaza Premium Group, acknowledges the evolving needs and expectations of travelers and the industry during the pandemic. He emphasizes the growing interest in adding lounge and premium services to the travel experience. Plaza Premium Group has been actively consolidating resources and efforts to meet the demand and distribution needs of the market through partnerships and organic growth. In Canada, Plaza Premium Lounges have experienced a 20 percent growth, while both Plaza Premium Lounges and ALLWAYS Meet and Greet services in the United States have seen over 60 percent growth in the last quarter. These figures, combined with an increase in international travel, indicate a positive shift towards recovery in the North American market.
Plaza Premium Group has expanded its independent lounge presence in North America throughout the pandemic and is well-positioned to meet the rising demand. In 2020, the first Plaza Premium Lounge in the United States opened at Dallas Fort Worth International Airport (DFW), and in 2021, strategic partnerships led to lounge openings at JFK, Boston, San Francisco, and Washington D.C. In 2022, Plaza Premium Group plans to further expand its network in the Americas, with additional lounges and airport hospitality services in cities such as Boston, Chicago, Denver, Houston, Newark, and Orlando. Notably, Plaza Premium Lounge expanded at Toronto Pearson International Airport (YYZ) with the Landmark Lounge and the new Concept Lounge, which is the largest independently owned lounge in North America. These lounges offer an inclusive airport hospitality experience for all travelers, providing immediate accessibility without requiring a credit card, airline affiliation, or loyalty program. The response from consumers has been significant, with DFW experiencing a quarterly growth of 106 percent in bookings.
Plaza Premium Group has also introduced services that cater to the current behavior, values, and concerns of travelers. The launch of ALLWAYS airport meet & greet services at DFW and YYZ is aimed at reducing stress throughout the airport journey, offering assistance with arrivals, fast-track services, porter service, lounge access, and transportation escort. Wellbeing Ambassadors stationed at each location ensure that health and safety guidelines are strictly followed. As part of enhanced hygiene measures, self-serve counters offer freshly made, pre-portioned, and pre-packaged food items.
Overall, Plaza Premium Group is dedicated to providing a seamless and premium airport experience for North American travelers, with a focus on convenience, comfort, and safety.
